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zg88 collects and uses your account data only to keep your sessions running, process your wallet activity through Nagad and Bank Transfer, and respond to your support requests. What we collect, why we keep it, and how you can review or correct it — this page covers all of that clearly.
When you open an account with zg88, we collect the information needed to verify your identity, maintain your session and process transactions. This includes your registered name, contact details, device identifiers and records tied to your wallet activity — such as Nagad transfers and Bank Transfer entries logged against your account. We do not sell your personal data to third parties. We share information only where required to process a transaction, respond to a lawful request, or keep the platform running securely. Cookies and session tokens are used to maintain your logged-in state across devices; you can adjust cookie settings in your browser without closing your account. Data we hold is kept for as long as your account remains active or as required under applicable rules in eligible regions. We apply access controls so that only the processes that need your data can reach it. If you are in Bangladesh, your use of this service and the data we hold is subject to your local law and the terms published at zg88. We update this policy when our practices change and we note the revision date at the bottom of this page.
Not every interaction on zg88 falls under the same set of rules. This policy covers what we control directly — your registered account, your session data and the transaction records tied to your wallet. It does not extend to third-party services you reach through links on this site, and it does not govern how game studios such as Spadegaming, JDB, Microgaming or CQ9 handle any analytics they collect on their own infrastructure. Understanding the boundary helps you know where to direct a data question.
Your login credentials, session tokens and device identifiers are covered. We hold these to keep your account accessible across mobile and browser without requiring repeated verification for every return visit.
Wallet entries linked to Nagad transfers and Bank Transfer activity sit inside your account history. These records are covered by this policy and are accessible to you through your signed-in account page.
Game lobby data, odds feeds and promotional notices are platform content, not personal data. This policy does not govern how that content is compiled or updated — it covers only information tied to your specific account.
Links to external pages, game studio environments and payment gateway interfaces operate under their own terms. Once you leave zg88, this policy no longer applies. Check the third party's own policy for how they handle your data.
You have concrete actions available when it comes to the data zg88 holds on your account. Reviewing your records is straightforward: log in, open your account area and check the transaction history shown there — this includes your Nagad and Bank Transfer entries as they were processed. If a detail looks wrong — a registered email, a phone number, a name spelling — you can submit a correction request through our support channel and we will confirm the update once verified. Asking a question about how your data is used does not require any special form; reach out to our support team with your account reference and the specific detail you want to check. If you want to request that we close your account and review what data we retain after that, contact support directly with that request. We will explain what we are required to keep under applicable rules and what we can remove. Availability of each option depends on your local law and eligible regions.
Open your signed-in account page and check the transaction history. Nagad and Bank Transfer entries appear there as processed. No separate request is needed to view your own activity log.
If your registered name, email or contact number needs updating, raise it through support with your account reference. We verify the change before applying it to keep your account accurate.
Any question about what data we hold and why can be directed to our support team. Include your account reference so we can locate your record and respond with the specific detail you asked about.
If you want to close your account and understand what data is retained after that, contact support with that request. We will outline what rules require us to keep and what can be removed.
Questions about your data or this policy can be directed to our support team through the channels published on zg88. Use your account reference when you get in touch so we can locate your record without delay. All contact routes are shown in the Help section of your signed-in account.
Open the live chat widget from your signed-in account page. Include your account reference and the specific data or privacy question so the team can respond to the right detail.
Send your query to the support email address published in the Help section of zg88. Attach your account reference and a clear description of the data record or policy point you want to discuss.
The Help section inside your account lists current contact routes and published guidance. Check there first for the most up-to-date channel options before raising a new request.
We keep this policy practical and specific so you know exactly what we do with your information and where to go when you have a question. Every area below reflects the actual controls in place on zg88, not a general template.
We use cookies to keep you logged in across mobile and browser sessions. You can manage cookie preferences through your browser settings. Disabling cookies may affect session continuity but will not affect your stored account data or wallet records.
Access to your account data is protected through login authentication. Only you and the processes required to run your account can reach your personal records. If you notice unexpected account activity, contact support immediately with your account reference.
We keep your account data for as long as your account is active or as required under applicable rules for eligible regions. Transaction records including Nagad and Bank Transfer entries are retained according to those requirements. Closure requests are reviewed against these obligations.
When our data practices change, we update this policy and note the revision date at the bottom of this page. Check back here if you want to see the current version. Continued use of your account after an update means you have seen the revised terms.
These are the questions we hear most often about how your data is handled. If your question is not here, reach out to support through your signed-in account with your account reference.
We collect your registered name, contact details, device identifiers and the account activity needed to run your sessions. Wallet entries linked to Nagad and Bank Transfer are also recorded. We collect only what is needed to operate your account and process your transactions.
Yes. Log in and open your account history page. Your Nagad and Bank Transfer entries are listed there as they were processed. No separate data request is needed — the records are visible in your signed-in account area directly.
We share data only where required to process a transaction, respond to a lawful request, or maintain the platform. We do not sell your personal data. Game studios like Spadegaming or CQ9 run their own infrastructure and have separate policies that cover their environments.
Contact support through live chat or email with your account reference and the specific field you want corrected — for example a misspelled name or an outdated phone number. We verify the request before making any change to keep your account accurate and secure.
Some records must be kept under applicable rules for eligible regions even after account closure. Contact support to request a closure and we will explain which data we are required to retain and which can be removed. Availability depends on your local law.
Cookies keep your session active across mobile and browser so you stay logged in when you return. You can turn off or limit cookies in your browser settings. Doing so may affect session continuity but your stored account data and wallet records are not affected by browser cookie settings.